HOW I DO IT?
ABOUT
Claire worked in a leading business communications company for 11 years.
During this time Claire fulfilled a number of senior management
positions, was appointed to the Board of Directors after 5 years,
finally achieving the role of General Manager.
Claire worked with a number of Blue-Chip organisations and SME’s across
a variety of sectors including; Financial Services, Leisure, FMCG,
Local Government and Utilities.
Claire is passionate about the delivery of service excellence, through
structured processes and procedures, delivered by empowered employees.
Getting to know you – finding out about the business, the challenges and all about you.
Proposals – identifying how we can work together. This could be on a specific project basis or by a retained services contract.
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Workshops – |
Working with the business
Encourage debate & discussion
Questioning & challenging the thought process
Identifying & sharing best practice
Benchmarking |
Project Plans – using Prince 2 & APM methodologies to provide a step-by-step plan of what needs to be done, who will complete the activities and when they will be delivered.
Documented process maps – easy to use workflow instructions.
Copyright Service Matters 2009
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